Corporate Gift Description:- This Corporate Gift with a message, 1=3 Customer Math Coffee Mug is based on the concept of Customer Math by management guru and customer mathematician Avinash Narula which comprises of simple mathematical formulas which proves that customer satisfaction and retention is the most profitable strategy. Remember high level of customer satisfaction leads to higher sales, market share and profits.

So what does Customer Math formula 1=3 mean? According to Customer Guru, Customer Math formula 1=3 states that every satisfied customer will speak well about you and your products to at least three of her friends, family members, or co-workers. Once your customers are completely satisfied with your products, they will advertise your products and services by talking positively about them. CustomerGuru suggests that with such customers by your side, you do not need salespeople or advertising agencies to promote your products and services.

Let me further explain this with an example. Let us assume that a company has 200 customers and that the company is keeping all its customers happy and satisfied. By retaining all its customers, the company will continue to have 200 customers. However, according to Customer Math formula 1=3, they will promote the company to 600 (3x200 satisfied customers) prospective customers. Now, can we assume that at least 10 percent of these customers to whom the company's satisfied customers have recommended them will buy from the company? Certainly. The company has just increased its sales by 30 percent (60 customers) without spending a penny on advertising and marketing. Company's satisfied customers have become its sales force and their word-of-mouth promotion has effectively replaced the company's advertising and marketing campaigns. The company has automatically increased our sales by just keeping our customers satisfied.

For more details on the concept, please visit www.customermath.com and read the book titled Customer Math by Avinash Narula.

This unique business gift with a message, attractive and colourful 1=3 coffee mug, is ideal for building brand image and recall. In addition, it is exquisite business gift for various corporate promotional events. It is also ideal as a Birthday Gift, New Years Gift, Mother's Day gift and Christmas Gift.

This unique corporate gift will continuously remind the recipient of the gift including company executives, clients and entrepreneurs regarding the importance of increasing customer retention through high levels of customer satisfaction. Coffee Mugs with a number of different Customer Math formulas are available.

This innovative corporate gift with a message, conceptually designed coffee mug can also be used as a Tea Mug. Combined with a matching Customer Math Pen Stand, it would make a perfect unique Business gift.

Background colour: Light cream
Dimensions:
Height -3.4' (8.6 cm)
Diameter - 3.3' (8.2 cm)